Information about the processing of your personal data following article 13 of the general data protection regulation

The data collected through this form will be processed within the FPS Home Affairs by the General Directorate of Civil Security, and by the Assistance Zone responsible for your municipality.

We only process your personal data to deal with your request for assistance of the fire brigade for flooding or damages caused by a storm or for the extermination of a wasp nest. We do not use your data for commercial purposes and only pass it on to the Assistance Zone responsible for your municipality. Your data will be stored for 1 year.

You can exercise your right to access, to improve, to restrict and to resist the processing of your data with our DPO via the form (online or Word)(New window).

The Word form must be sent by post to the DPO of the FPS Home Affairs, rue de Louvain 1, 1000 Brussels.

To learn more about our privacy policy.

If, after contacting us, you feel that your rights are not being respected or that the processing of your personal data is a breach of the General Data Protection Regulation, you may, regardless of any other administrative or judicial appeal, lodge an objection with the Data Protection Authority (GBA):